Making a Complaint
We appreciate there are times when our Tenants or members of the public are dissatisfied and may wish to complain through a formal process.
We aim to resolve all complaints as quickly and efficiently as possible.
If it is necessary to make a formal complaint -

Telephone
Telephone the Association’s Head Office on 028 9078 7750

In Person or Writing
Alpha Housing (Northern Ireland) Ltd, Alpha House, 6 Edgewater Road, Belfast BT3 9JQ